Privacy Policy

1. Introduction

Entropy Robotics (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information to improve our services and provide you with a better experience. The types of data we collect include:

Personal Information
Personal information is data that can be used to identify you, either directly or indirectly. This includes:

  • Name

  • Email address

  • Contact information

  • Account login details

  • Payment information (for subscriptions or purchases)

  • Any other information you voluntarily provide

Non-Personal Information
Non-personal information does not directly identify you and includes:

  • Browser type and version

  • Device information (e.g., IP address, operating system)

  • Usage data (e.g., pages visited, time spent on each page)

  • Location data (only if explicitly permitted)

  • Cookies and similar tracking technologies

3. How We Collect Information

We collect your information through various methods, including:

Information You Provide

  • When you register or create an account

  • When you make a purchase or subscribe to a service

  • When you contact us through email or customer support

Information Collected Automatically

  • Log files and analytics data when you visit our website

  • Cookies that track your preferences and site interactions

  • Usage data from mobile applications

Information from Third Parties
We may also receive data from:

  • Social media platforms (if you link your accounts)

  • Payment processors for transactions

  • Third-party service providers for analytics and marketing

4. How We Use Your Information

We use the collected data to:

Improve User Experience

  • Personalize content and recommendations

  • Enhance website functionality and performance

Communication

  • Send updates, newsletters, and marketing messages

  • Respond to your inquiries and provide support

Analytics and Performance

  • Monitor site usage and traffic patterns

  • Identify and resolve technical issues

Marketing and Promotions

  • Show personalized advertisements based on your browsing habits

  • Conduct surveys and gather feedback

Legal Compliance

  • Comply with legal obligations and resolve disputes

  • Prevent fraud and enforce our terms and conditions

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing activities. Cookies are small text files stored on your device that help improve website performance and provide personalized content.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality

  • Performance Cookies: Track how visitors interact with the site

  • Functional Cookies: Remember your settings and preferences

  • Marketing Cookies: Deliver targeted advertisements

  • Third-Party Cookies: Used by external services such as analytics and social media plugins

Managing Cookies
You can manage cookie settings through your browser. However, disabling cookies may affect your experience on our website.

6. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers
Third-party vendors who assist with:

  • Payment processing

  • Data analysis

  • Marketing services

  • Customer support

Legal Requirements
We may disclose your data to comply with legal obligations, protect our rights, or prevent fraud.

Business Transfers
If Entropy Robotics undergoes a merger, acquisition, or asset sale, your information may be transferred.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data may be kept longer if required by law or necessary for legitimate business interests.

8. Data Security

We implement a range of security measures to protect your data, including:

  • Encryption during data transmission

  • Secure servers and firewalls

  • Access controls to restrict data handling

  • Regular security audits

While we strive to protect your data, no security method is completely foolproof. You agree to use our services at your own risk.

9. International Data Transfers

Your data may be transferred to and processed in countries outside of your own. We ensure that data transfers comply with applicable data protection regulations and that adequate safeguards are in place.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Request a copy of your data

  • Right to Rectification: Correct inaccurate or incomplete information

  • Right to Deletion: Request the removal of your data

  • Right to Restrict Processing: Limit how we use your information

  • Right to Data Portability: Obtain your data in a structured format

  • Right to Object: Challenge data processing based on legitimate interests

  • Right to Withdraw Consent: Revoke consent where applicable

To exercise these rights, please contact us at info@entropyrobotics.ai

11. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete that information.

12. Links to Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We recommend reviewing their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The most recent version will always be available on our website. Continued use of our services after any changes indicates your acceptance of the updated policy.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us at:
Email: info@entropyrobotics.ai